garry Reviewed on Jan 11, 2019, 3:31 PM
The experience was fantastic and 100% due entirely to the Hertz associate who assisted me. Her name was Barbara and she took control of the situation and performed to an exceptional level. I had several issues that needed attention and Barbera went the extra mile for me as a customer and turned what could have been a very bad situation into one that was manageble. She was a gem and should be congratulated and awarded.