MalcolmReviewed on Dec 28, 2019, 2:46 AM
Rental was fine overall. Except pick up was timed exactly at Hertz closure (1pm) and there was no contact made to me through CarRentals. Had to talk my way into having Hertz open up again......not good ! Otherwise wait a day.....!
Then drop off was timed for half hour before opening up - 8am vs 8:30am opening. Not good !
Car Rentals should know what open / close times are at the pick up / drop off points - and have a contact number back to the customer.
Wombat19Reviewed on Jan 16, 2019, 9:58 AM
Provider was alright, however, in the vehicle rented by me, the front tires at the tread depth were borderline (in the Federal Republic of Germany no longer TÜV) and one of the tires had retracted a nail so that there was constant loss of air.Vehicle had already clear signs of wear ,
Noel ChristopherReviewed on Jun 4, 2018, 5:10 PM
We picked up our car in Panama City, Florida, drove to Destin & went to our condo. Then we went to buy groceries & on the way back to the condo the car started overheating. We were just a block from condo so we drove back. We went inside as I was about to call & report the car I noticed a sticker on the back of the key ring that said Overheat! Seriously? They rented us a car they knew overheats. There's no excuse for that. I called & reported the car had overheated. They apologized & promptly sent a tow truck with a new car. Not a great start to our vacation.