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4 Stations
3801 south noland road
Average Pick-Up time: 0-10 minutes
Joe Reviewed on Sep 20, 2019, 10:40 PM
This is a non-airport location where I can park my personal car for this two-day business rental. Second time I've done this. The folks there are very busy, but courteous, helpful and communicative. Only problem was that I returned after-hours, and had not received a receipt 24 hours later. I telephoned, they said they'd send the e-receipt right way, and now, I have it!
Ron45 Reviewed on Aug 13, 2018, 7:13 PM
Perfect
6001 neimann road
Average Pick-Up time: 0-10 minutes
brad Reviewed on Feb 6, 2019, 6:22 PM
At this Hertz location, both the pick-up and the drop-off were quick and easy. The guys who work here are friendly, knowledgeable, and don't use a high-pressure sales tactic to up-sell (thanks for that!). The car was very clean on the inside, but could have been cleaner on the outside (although local weather made that difficult to do).
Douglas Reviewed on Nov 22, 2018, 5:04 AM
Personnel were courteous and well informed on their tasks.
1 nassau circle
Average Pick-Up time: 0-10 minutes
rmh Reviewed on Dec 31, 2019, 5:25 PM
Upon arrival at the counter, I was told that I had reserved a sub-compact (Ford Fiesta) despite the fact that my email confirmation stated that I had reserved a compact (Ford Focus). The agent suggested I upgrade and pay more for the Focus. I passed and accepted the Fiesta which was OK, just not what I had paid for. (I still have the Focus email confirmation BTW.) Returning the car after four days, I could find no-one to handle the return. I finally left the rental packet and keys in a Hertz building in the garage. An hour later I later got a phone call informing me that losing the keys will cost me $300. I explained that no-one handled my return but the keys were there. She found them but no apology was offered. One day later I do not yet have any confirmation of the return. Hertz seems to run a shoddy operation at MCI.
Ryan Reviewed on Feb 18, 2019, 3:05 PM
Great job except they charged me more than the prepaid amount.
don Reviewed on Nov 28, 2018, 8:28 PM
Very efficient, friendly service, free upgrade, no hassle return, competitive price.
8130 metcalf avenue
Average Pick-Up time: 0-10 minutes
Justin Reviewed on Jul 31, 2019, 12:54 AM
Waited 40 min til I was in my car from the scheduled time I had made and showed up for; seemingly just didn't have any cars available and had called day before and earlier the day of pickup to request an hour earlier (didn't want to cancel and rebook as had increased $10 in price). In the end, upgrade was a nice one for the moderate-length drive as comfort and gas mileage in the Nissan Altima was great.
Lisa Reviewed on Jul 26, 2019, 8:20 PM
I had to point out damage on car when I went out to get in it. The clerk then call out another guy who came out and took pictures to add to my contract. If I was not a person who rent cars often and know to review the car for damages - where would I be.
Jeff Reviewed on Apr 29, 2019, 4:42 PM
Car was a little disappointing. Seat did not work correctly and no CD player.
We collected 25 reviews in total for all stations in Kansas City, MO, United States of America (MCI-Kansas City Intl.) with an average score of 8.9/10.
Please be aware that some of these reviews may have been translated automatically into English.
