Debbie Reviewed on Oct 1, 2020, 2:03 AM
We had reserved a full size car. Unfortunately, the flight was delayed & we couldn't be there by Friday, 6pm. We got there at 10am Sat., and no full sizes there. They offered us an SUV for the same price. The car smelled like cigarettes. We returned in 2 hrs, they ozoned the car/cleaned it, gave us $100+ off our rental price, so they worked with us. The car rental for the SUV was $133 less than I booked the full-sized one for. The manager was helpful & tried to get the smell out, too.
Pete Reviewed on Mar 7, 2019, 6:47 PM
Great service, Katelyn their agent was super friendly & very informative
Deborah Reviewed on Sep 30, 2018, 8:07 PM
New office provided a 2017 Buick Regal for a 2018 rental. Regal was not ready when I arrived. Was supposedly cleaned, but smelled badly of cigarette smoke, throughout the trip .