meghanReviewed on Sep 17, 2019, 6:05 PM
In the past, an employee would walk around the car and check inside at drop off. Woman looked around exterior and said I was all set. Upon checking my credit card statements, I see I was charged $360 for smoking (never smoked in it) After calling customer service, it was confirmed the car was never checked before I got it. Rediculous and super shady. Not renting here again.
YatzeeReviewed on Jul 12, 2019, 4:33 PM
Very easy to get the car and get on the road. No one came to do an inspection though.
NikiReviewed on Jun 25, 2019, 1:22 PM
I got a free upgrade. This is not always welcome. I am short and do not want a big car, but fortunately the upgrade was only a midsize.