NadezhdaReviewed on Jul 13, 2020, 4:32 PM
We were upgraded for free. The car was perfect. At the return we were surprised that we had to clean the sand by ourselves. Nowhere is mentioned that in the documents or e-mail. I would reccomend this to be included in the e-mail for the returning. Fortunately, they said it is OK, but who knows if next time will be.
FatimaReviewed on Apr 25, 2019, 4:41 PM
Not aware the charge for additional driver for a week rental was 77 Euro. Added my wife on the contract as a back up driver but she ended up not driving at all. It would be nice if the agent pointed out the charge up front when he asked if we wanted to add additional driver. Just arrived at Madrid airport, busy with three kids and luggage’s so did not pay attention to the contract. Airport location not open 24 hours, only drop box for keys past 11pm.
Ron45Reviewed on Aug 15, 2018, 9:47 PM
I faced a flat tire and I could not use the car after that