Search for Enterprise car rental deals in Colorado Springs

Rick Reviewed on Aug 25, 2020, 12:05 AM

Nice job. 1st car rental very smooth. Only one negative, car only had 3/4 tank on gas when I picked it up, but had to fill it full when dropped off

Dyson Reviewed on Mar 9, 2020, 6:37 PM

This was the first time in a while that we rented a car from an Enterprise location not at an airport, and it was very tedious. The training manager went through all the if's and then's and then asked me for my insurance which was cool, then asked me over an over what the deductible was and the property damage protection was, I gave her this info twice over and she didnt understand that property damage is included in the collision protection. So that was done, then she had to walk around the car, take pictures, sign here, sign there, it was just very tedious. When i rent from the aiport it never takes more than 10min in and out, it took us 35 minutes to get in and out. Drop off was easy, however, the pickup location was closed on Sunday and in the 35 minute pick up ordeal she never mentioned that they were closed. So, I had to call around to find another drop off location, but they were super cool offered us a ride to the airport and all was well.

Kent Reviewed on Jul 6, 2020, 4:39 PM

Overall I find Enterprise to offer an efficient & simple registration & pickup process.

Miles Reviewed on May 28, 2020, 6:17 PM

There was a long line at this location at it took two hours after I checked in before I got my vehicle. They didn’t let anyone inside so I had to sit on a curb outside in the sun and I got very sunburned. Every customer there was frustrated. Once I got my truck it was in great condition and I loved it, but it took so long to get that it ruined my experience. The good thing is that the staff was very friendly.

Dennis Reviewed on Jul 16, 2020, 1:11 AM

Well, let me start this way. We drove our motorhome to Divide, Colorado. Our reservation email said our rental car would be ready to pick up at 9:30 am. We got up at 6 am to get ready and drove from Divide, Colorado to Colorado Springs to pick up our car. We arrived at 9 and when we arrived we found 3-4 other people standing on the sidewalk waiting in line. We got in line and a guy came out and I explained what we needed and he said ok we will be right with you....finally at 10 am (yes we were in line for a hour) my wife finally knocked on the office door and said I need to sit down. The female employee said well you can’t sit in here and my wife said well then you need chairs outside....there are now a elderly man and a elderly woman. She was back since she was there at enterprise office at 8 and no car.... I finally asked a employee about our car and he said well, we don’t have any cars. I said what we made reservations like three weeks ago and he said well it just showed up on enterprise this morning.....I said not my problem. Finally at 10:30 I said I want my car now. I am a emerald enterprise customer. Finally we got a suv and we left at 11 making us miss an appointment in Divide. Bottom line is I expect some discount on my bill or I will never rent from enterprise again in my life and I will make sure our global company gets my feedback on changing rentals. This office on Nevada street in Colorado Springs was slow, not organized and not prepared to handle customers due to Covid. I give them a big fat ZERO....I expect to hear from a manger soon before I pay my bill. Dennis. West