paolo de sa goncalves Reviewed on Sep 1, 2019, 6:20 PM
Hello, I am very disappointed with my experience. arrived around midnight, I had to recover a vehicle type Citroen C3 for 845, 61 € TTC. it was not available and they offered me a Lancia Epsilon, which did not correspond to my need at all they offered me as sole availability a Megane Diesiel and no other proposal was made to me (although the parking was full) this vehicle cost me 400 € HT for the duration of the rental they told me it was necessary to add 23% of taxes (about 92 €) once having accepted and signed the contract I found that they had applied 23% on the total price, namely 300, 76 € so it almost doubled the initial cost of the rental (I already thought I paid a VAT on the basic rental) I am very disappointed and I hope have a gesture on your part because I have the feeling of having been taken hostage by your renter. cordially
nunocas Reviewed on Aug 12, 2019, 9:44 AM
my experience: the first vehicle that I was assigned was defective bearings case I was exchanged for the same vehicle it was very dirty and amochée he flue to negotiate to get a vehicle of higher class
Julien Reviewed on Jun 11, 2019, 1:40 PM
My experience with the service provider, the care and return of the vehicle, was excellent. However, the waiting time to take charge of the vehicle was incredibly (and, I hope, abnormally) long. And given the relative sizes of queues of neighboring agencies, the problem was clearly (and only) my provider.