Laura Reviewed on Jan 6, 2020, 4:23 PM
We had read such horrible stories about Payless in Costa Rica and declining CDW. We chose to do it and had zero push back. They did put the $3000 hold on our card but we expected that. We did have an incident in a parking lot where someone hit our bumper and they sent out an adjuster to do a report and had the estimate when we dropped it off a few days later. It was all very seemless and professional. We expected the worst and saw none of that.
Jennifer Reviewed on Dec 17, 2019, 12:56 PM
I left my wallet in the transport van back to the airport and the driver and Payless representative took 20 dollars from my purse
Edwin Reviewed on Feb 17, 2019, 5:59 AM
The staff was super friendly. Shot out to Luis who picked me up at the airport after hours and accommodated us with our rental quickly and efficiently.