I paid in advance for the Allianz insurance because I heard they would charge for insurance on pick up. When I arrived, they said the insurance only covered collision and that liability was required, so I was charged an extra $112. I called the Budget office to be picked up by the shuttle. They said they were on the way but nobody ever came. Luckily it was close enough to walk across a parking lot, grass field, and cross a busy street to get there. I had to drop off prior to business hours. The drop box had no sign, it was just a tiny slot in the metal exterior door.

I did not get the car that was in my reservation because they didint have it so they have me a smaller car Not a good experience