christophe Reviewed on Apr 28, 2019, 3:53 PM
I booked via autoescape a Fiat Tipo station wagon or equivalent, to be certain to have room for the luggage of the family (we are 5) ... and on arrival at Hertz, I discovered that I would have rented a compact vehicle, so I have an Opel Astra ... After discussion with the local team Hertz, a negotiation of the price, we manage to pay in fact 490 € instead of 260 € to leave with a Dacia Duster. I have booked a break vehicle on the autoescape platform, I'm pretty sure because we were traveling to two families, and we made the same choice ... on arrival, I'm disappointed with the platform of reservation, it is not clear, and I feel like I was booked in relation to a price, I was doubled on arrival ... I do not think ironing via autoescape, chat with Hertz from the beginning to finish at this price ....
EASA Reviewed on Mar 17, 2019, 9:16 PM
Although the desired car does not get, but nothing else to complain about.
smo67 Reviewed on Mar 11, 2019, 11:45 AM
Just arrived in Lisbon, we had a terminal available to indicate our name with which we had established the reservation, receipt of a ticket and direct contact with an employee a few moments later! Easy, fast and efficient, return to the same level !. The best service we had for a car rental