Edson Reviewed on Nov 5, 2020, 10:39 PM
On Sunday November 1st, I picked up a car which on my reservation specifically ask for a automatic transmission vehicle, because I do not know how to operate a standard, and when I picked up a car they have only one car and it was standard, the gentleman at front desk was very unprofessional and unhelpful. He will not cooperate or address a solution to my problem leaving me without way to get to my destination or have the security of having my own car, unfortunately this is not the first time. So I will do my best not rent a car from them anymore
David B. Reviewed on Dec 5, 2019, 4:20 PM
Overcharged only kept less than 24 hours and was overcharged for insurance through hertz very deseeving doubled my fee when I arrived at 11: 30 pm no option stay at airport all night or take it. Poor poor experience.
Jose Reviewed on Jan 11, 2019, 6:45 PM
The rental itself wasn't the issue, but rather the fact that they charged me twice the amount I was expecting. They didn't honor the price I was quoted when I made the rental through your website. They also didn't have an automatic transmission vehicle as I had requested. I can drive stick, but my wife does not. In addition they said the insurance was not sufficient. I'm never using your services again! trash simple trash!