AnnIe Reviewed on Oct 13, 2020, 4:47 PM
I asked to add my husband as an additional driver. For some reason that with the $46 in upgraded insurance cost $100 extra. When we dropped off the car we were billed at $289/day rather than the $170.99 showing on our reservation and the pickup receipt.
Cazembe Reviewed on Dec 10, 2019, 2:19 PM
I booked and paid online. There was no line so my time at the counter was less than 10 minutes.
Erik9559 Reviewed on Nov 20, 2019, 7:31 PM
Hertz made the pickup/drop off of the Minivan I rented easy for the most part. The car had damage when picked up and instead of Hertz having the form filled out with all the damage info already, they made me do it ... not in the parking lot but at the gate just before you leave. Very annoying. I wonder what would have happened if I had not insisted that a damage form be filled out before I left? When I returned it would they would have claimed damage? In addition, I called to extend my rental by a couple of hours and at first they said they could and then declined because my contract does not allow it. The car itself was great.