Search for Hertz car rentals in British Columbia

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Best rated stations in British Columbia, Canada

110320 logo

5923 Production Way

Average pickup time: 21-30 minutes.
8.2 out of 10 (9 Reviews)
Friendliness
8.9 /10
Friendliness 89%
Cleanliness
9.8 /10
Cleanliness 98%
Pickup time
8.7 /10
Pickup time 87%
Overall value
8.4 /10
Overall value 84%
1 out of 5
Jet setterReviewed on Jul 27, 2020, 5:35 PM
My agreement was to rent the car for $60/day rate, I returned the car that evening, my initial Visa statement said $70, fine, but 2 weeks later I was billed $135. Not good, something is going on here!
1 out of 5
MonilReviewed on Jun 1, 2019, 8:10 PM
The hertz location where I picked up my rental vehicle from the Assistant manager was professional but all the other employees lacked communication skills and ownership of their work. I was charged late fees etc, because of my lack of acknowledgement of the renting period initialized in the contract which I did call to be modified. The location would fail to return scheduled call backs, because they would be occupied with clients in store. This made my experience with Hertz a disaster. As upon dropping the vehicle at a different location at the Vancouver Airport, I agreed to whatever charges and notified that they could charge my credit card. The woman who was giving me assistance did not value my flight time and the limited time I had and held me waiting for a manager. I eventually left without notice and I still missed my flight. Customer Service training and professionalism needs to be incorporated more heavily. The car itself served a great purpose and the rates were average which was a decent thing.
5 out of 5
RachelReviewed on Dec 26, 2018, 1:59 PM
The lady at the front desk was so kind and helpful. She got us going quickly and with a great car.
79682 logo

3350 Spitfire Way

Average pickup time: 0-10 minutes.
8 out of 10 (6 Reviews)
Friendliness
8.7 /10
Friendliness 87%
Cleanliness
9.3 /10
Cleanliness 93%
Pickup time
10 /10
Pickup time 100%
Overall value
8.7 /10
Overall value 87%
5 out of 5
ScottReviewed on Mar 12, 2020, 12:12 AM
1 Weekweek in British Columbia
5 out of 5
MJReviewed on May 31, 2019, 4:59 PM
My experience was awesome! Eventhough we haven’t got the SUV we booked but the agent made sure to make up for that although it turned out to be just a car he gave us something spacious for a car and customer service was A+, we will definitely go with HERTZ again next time we visit Nanaimo.
5 out of 5
DanaReviewed on Dec 13, 2018, 11:43 PM
Excellent experience renting with Hertz. New car, clean car, friendly supportive staff.
112466 logo

548 David St

Average pickup time: 0-10 minutes.
8 out of 10 (4 Reviews)
Friendliness
10 /10
Friendliness 100%
Cleanliness
8 /10
Cleanliness 80%
Pickup time
9 /10
Pickup time 90%
Overall value
7.5 /10
Overall value 75%
1 out of 5
DwayneReviewed on Apr 8, 2019, 4:51 PM
The car was not clean, popcorn was between the seats from previous renters. Couldn't use AC, had a terrible odour. Windshield wipers need to be replaced. Lot closed on Sunday and return to park on street unattended.
112930 logo

790 Southwest Marine Drive

Average pickup time: 0-10 minutes.
7.8 out of 10 (9 Reviews)
Friendliness
8.4 /10
Friendliness 84%
Cleanliness
7.8 /10
Cleanliness 78%
Pickup time
8.9 /10
Pickup time 89%
Overall value
8.2 /10
Overall value 82%
4 out of 5
FreddyReviewed on Feb 27, 2019, 5:56 PM
The staff at pick-up and drop-off was very nice and helpful. Sadly the previous renter must have smoked in the car which is forbidden by Hertz's policy and not to any fault of Hertz or their staff! Harry (Harinder), the clerk at pick-up, provided me with air freshener to ease the smell.
3 out of 5
BruceReviewed on Oct 27, 2018, 5:09 PM
didn't like the fact that with a click of a key I couldn't undo my date changes that I mistakenly inputed instead of the correct dates. Got nicked additional money from Hertz
110417 logo

5708 Kingsway

Average pickup time: 11-20 minutes.
7.7 out of 10 (7 Reviews)
Friendliness
8 /10
Friendliness 80%
Cleanliness
6.3 /10
Cleanliness 63%
Pickup time
8 /10
Pickup time 80%
Overall value
7.7 /10
Overall value 77%
2 out of 5
SSReviewed on Sep 8, 2020, 7:27 PM
I booked a rental car for 4 days. I let them know in advance that our trip might go longer for 1 day And they were completely fine with that. We returned on our fourth day as pre planned and they are charging us for the fifth day now as well although we did not used their service on the fifth day. I have a picture with me off dropping a car on 4th day on 10am. The worst part is the manager was so rude on the call that instead of helping me with the issue he hung up on me.
3 out of 5
james noonanReviewed on Sep 25, 2019, 5:30 AM
Staff were friendly and helpful but the only vehicle type that we required that they had available was not very well cleaned either outside or inside, lots of small dents and scratches on the bodywork. Dirty carpets, sweet papers, sticky stains on interior surfaces. The car itself however a Toyota Sienna proved to be an ideal choice for our travel requirements.
5 out of 5
KevinReviewed on Jul 31, 2019, 5:48 AM
Had choice of either Corolla or Sonata, picked the Hyundai as it looked to have a slightly better combination of legroom in the back seat and boot space (child seat and luggage reqts). AC was great for July heat. No mechanical problems with the vehicle either, put about 1000 kms over the course of 4 weeks.