Monique Reviewed on Apr 24, 2019, 8:58 PM
This is only my second time using Alamo. Normally I am an Enterprise renter but I think I will be making a permanent switch. The first time I dealt with Alamo was on a Holiday weekend. I was driving back to Southern California from Seattle, Washington and my suburban broke down with about 400 miles to go. I could not find a rental car anywhere that would seat my entire team of 8. After seeing the desperation in my eyes, the Lady at the Alamo counter in Monterey Airport pulled me aside and said I'll find something for you and she did! This was my second time dealing with Alamo and I Didn't trust my truck to make the long trip from Southern Ca to Sacrament to Monterey and back home. I decided to rent a SUV. I used the carrental.com site and got a good deal with Alamo. The check in was quick and easy. About an hour away from Sacramento, I had a blow out. There was a free Freeway patrol service that changed the tire. Alamo was great and changed out the vehicle for the same one so I would still have a spare to drive home with. I appreciated their quick service and consideration for my safety. They are making a believer out of me.
Emily Reviewed on Mar 26, 2019, 8:22 PM
We were in a very long line at another counter when I went online and found a better deal with Alamo. We moved into their non existent line and got checked out right away. We even saved $100!!