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Juan Santamaria Intl. Airport Car Rentals

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6.0 Out of 10 (2 Reviews)

1 Station

juan santamaria international apto, t san jose costa rica airport

Average Pick-Up time: 11-20 minutes

6.0 Out of 10 (2 Reviews)

5.0 out of 5.0 1.0 out of 5.0

Ken Reviewed on Mar 25, 2019, 9:39 PM

The experience was horrible and unacceptable. I arrived at the location with the hertz reservation number in hand and was told we have no cars for you. I showed the employee my hertz recommendation number and he stated I am sorry and that it was not his fault. I asked who's fault was it? The response was more of a reaction while he stared at me blankly, and could provided no verbal response. He suggested that I go over to dollar rental car as they might have cars. Normally I would have gone through the exciting adventure of calling hertz and spending the next hour of my life on the phone but chose to go to dollar instead. Unfortunately I did not have a reservation with dollar so the rental proved to be a bit more costly, an additional 80 dollars to be precise. I will be complaining to hertz direct along with the better business Bureau and consumer affairs. Use hertz at your own peril.

5.0 out of 5.0 5.0 out of 5.0

Nan Reviewed on Jan 7, 2019, 7:25 PM

We confirmed several times and arrived earlier to be sure to have a car as it was high holiday season.

We collected 2 reviews in total for all stations in San Jose, Costa Rica (SJO-Juan Santamaria Intl.) with an average score of 6.0/10.
Please be aware that some of these reviews may have been translated automatically into English.