Rich Reviewed on Oct 16, 2019, 4:48 PM
All great, no one checking in cars but not a problem
Kevin Reviewed on Sep 24, 2019, 7:41 PM
I paid for a Ford Transit vs. a standard van because of the height of some of the passengers on board. It was not until I walked out to the rental car lot did I realize that I was given a standard van. I went back into the terminal to speak to the counter agent only to find out that they had already rented all of the Ford Transits out earlier that day. Thus, my passengers had a difficult time entering/exiting the smaller van.
Alec Reviewed on Feb 8, 2019, 7:19 PM
Budget was great! Very nice counter service and a great car at a great price. The real service came after our flight was cancelled and we opted to extend our rental and turn it into a one-way drop off. Again, no problem, and great customer service. One small complaint (not towards car rentals.com) was the Budget rental we drove across country - in the snow - had bald tires. Made a long trip a bit more stressful than it needed to be, but otherwise, 4 stars!!