J.C Reviewed on Nov 22, 2019, 4:42 PM
I was doubled charged and noone there seemed to be able to help me. When I asked for a manager because I needed a new receipt and wanted to address concerns they were seen (a female) and male slipping out of a side door away from Avis counter area. The only person that was left there told me he couldn't help me because he was on his lunch break. I almost missed my flight because of this.
Heidi Reviewed on Oct 29, 2019, 5:02 PM
Pick up was disaster. The employee was not friendly. People were trying to drop off and since it was late no one was outside. They were coming in to ask what they were supposed to do. The employee didn’t even look up and just mumbled something
Katrina Reviewed on Aug 20, 2019, 6:15 PM
When I got to Avis for my 6 am pick up time, there was a long line and one person working so I was patient but when I get up there, the rep tells me I must use a credit card and can only use a debit card if I have a flight itinerary. Well I called 3 different times about the reservation and that was never mentioned. Thankfully I had my sister with me and she was able to rent the vehicle with her credit card.