Steve Reviewed on Oct 22, 2019, 7:41 PM
So I originally booked to pick up my rental at D/FW airport, only to realize I was actually flying into Dallas Love Field. Cancelled my first car and tried to rent the EXAXLCT SAME CAR...Just $75 bucks MORE at DAL...WHY?
Brittney Reviewed on Apr 25, 2019, 1:19 AM
Easily upgraded to bigger vehicle which we paid a hefty price for the upgrade. Bigger vehicle allowed us to travel with the family we were visiting. However, we were extremely embarrassed by dirtiness and damage to expedition. There was a dent in front door that made a loud crunch every time someone opened it. Couldn’t tell when the last time the vehicle had been washed. It was covered in bugs all over the front and there was thick, mud/dirt along bottom of every door seen when any door was open. Yuck. Very embarrassing and not ultimately worth the price we paid to upgrade:(
K Reviewed on Mar 8, 2019, 6:02 PM
IMPORTANT: If you have a flight that is outside of the normal hours of the Avis at Dallas Love Field, you CANNOT drop off your car or get a shuttle to the airport. They do not tell you this when you pick up your car. I had to return the car the evening before my flight and UBER back to the hotel and UBER the next morning to the airport because I needed to report to my flight before Avis opened. This was a major inconvenience that I was lucky to discover the evening before. I was double checking the address for the return when I see in fine print No after hours drop off. I spent nearly a hour attempting to contact someone to check this information. I never got anyone on the phone, so I drove there in person. What a disaster!