Ariel Reviewed on Dec 1, 2019, 5:29 PM
Easy pick up, quick in and out. Same with drop off. Vehicle was clean and as described. Staff were helpful and polite. One star lost as there was a steep extra charge per day per driver and the van had a warning light on throughout our trip (staff said it was not a concern, but I disliked that it was there
Katherine Reviewed on Nov 13, 2019, 4:47 PM
The only problem I had was knowing how to contact the supplier in order to get a shuttle from the airport. Otherwise, it was an outstanding experience.
Brenda45 Reviewed on Jul 5, 2019, 5:58 PM
The car company AVR was horrible. They did not have available the van we thought we rented and instead provided us with another van that was similar but upcharged us for it. They refused to give us the price we were quoted saying they had no affiliation and could do what they wanted. We will never use this company again. In addition, the employees at the rental company were extremely rude. In a world where customer service is very important, they didn't seem to care. This was the worst car rental experience we have had and we have MANY to compare it to.