Marge Reviewed on Oct 29, 2020, 6:12 PM
Terrible experience trying to return car !!! We picked up at Sarasota and was to drop off at Clearwater St Pete. A covid event delays our return to illinois. Tried for over an hour to return to Sarasota airport. First, Explained at a Bradenton shop,then went to Sarasota airport , then called 800 number. Told it would be $720.00 additional ( our rental was already at $1,300.00). NO one could help. We had to drive the hour to and from Clearwater St Pete to return car!!! Contract did say there may be a fee but the amount is not stated. $720.00 to return to original airport is excessive to say the least.....
Louie Reviewed on Nov 11, 2019, 7:44 PM
Long wait in line
John Reviewed on Feb 13, 2019, 5:25 PM
Hertz didn't have the reservation in the system correctly. Wasn't under my Gold profile. I couldn't adjust pickup times without a huge price change (Later - I was able to handle at desk). Great price - but the process needs works!