Yvan Reviewed on Sep 2, 2020, 4:24 PM
They are horrible. I had an incident with the car and they wanted me to go with the tow truck driver for 600km to get a different car. I called on the phone a few times and they wouldn't call back. I was on the side of the road for 4 hours waiting an answer. I finally worked on the car so it was driveable then kept going. The following week they told me to go exchange the car at a dealer where I was but they couldn't replace it because it didn't belong to hertz.
JT Reviewed on Jan 27, 2020, 7:37 PM
Took good care of me and made sure I had the right car and exchanged easily when there was issue.
Jim B Reviewed on Sep 9, 2019, 4:20 PM
Had trouble finding car, poor directions from counter.