BobReviewed on Jul 26, 2020, 4:41 PM
Recommend Europ car at Frankfurt Airport. Easy pick up and excellent customer serve at the desk. No surprises and he was very helpful.
AlanReviewed on Jan 31, 2020, 2:14 AM
The check in counter was efficient but the car park was >10mins away. Warnings kept flashing on the screen when we were about to drive out of the car park. No technician or Europcar staff at the entire car park. We had to unload our luggage and walk 10mins back to the counter to get help. We were offered another car of the same model in the end. It took us an hour the whole matter. The staff at counter are reasonable
SchmidtReviewed on Sep 17, 2019, 2:30 PM
Even when you make a reservation you have to register at a terminal, but this is not immediately apparent on arrival in the Schalterberich, so it is easy to stand in line and wait until it is your turn. But even if you sign up, as was the case with me and also with other customers, which I have observed, that does not mean that it is time for your turn. I was preferred to several people until I complained then and only very late came to the series,