Diane” Reviewed on Aug 5, 2020, 2:28 AM
I rented this car through car rentals.com and quickly received my confirmation. When I showed up to the rental car agency, there were no cars available despite my confirmation. When I told the agent that I had received a confirmation they told me this site is famous for confirming on line without confirming with the rental companies. This is the second time it has happened with Car rentals.com with no support from them. I will NEVER use them again.
Chris Reviewed on Mar 30, 2019, 5:04 PM
When picking up vehicle in Comox be sure to check the drop off location is the place you originally requested. We picked up Comox and were supposed to drop of at Victoria airport, but somehow drop off location was put in wrong. We went to the Enterprise location down town Victoria and the manager there fixed our issue in minutes. Thank you. Dropped car off at the Victoria airport location on Conra Rd. They were very friendly and did there job well.