Nancy Reviewed on Jul 27, 2019, 12:52 AM
Car was clean and ready to go when I arrived. There was only one person at counter for car pick up in Traverse City with a long line but drop off in Detroit was a breeze, took less than 30 seconds. My only criticism is for the Avis van driver in Detroit. She did not interact with passengers at all except to yell at a child that stood up once during the ride to airport. She did not offer assistance to ANYONE on the van including the mom with small children and a man who appeared to have had a stroke.
Bob Reviewed on Oct 15, 2018, 4:25 PM
I needed a Traverse size vehicle to tote around 4 adults and a lot of luggage. They did not have one of those. They had an Acadia. The luggage space behind the 2nd row of seats in the Acadia is 28% less than the Traverse. They are claiming that both are in the same class.