Ed Reviewed on Jun 19, 2019, 1:07 AM
Service was fast and efficient. Only problem was the vehicle itself, reservation was for a Toyota RAV-4 and what I got was a huge GMC SUV with 3 rows of seats, much bigger than I needed, Every vehicle I have driven in almost 70 years of driving has had a hand brake or a parking brake that was foot operated. Took me 3 days to figure out where the parking brake was and my son-in-law helped with that.
MC Reviewed on Apr 11, 2019, 5:03 PM
This was one of my best rental experiences. My flight into Madison was delayed seven hours, and the ladies at the counter were extremely caring and accommodating. I love that the rental counter is right there a baggage claim. Dropping off was convenient and easy, and the representative was equally as welcoming and friendly as those at pick-up.
Tom Reviewed on Jan 23, 2019, 7:08 PM
I rented a car from Alamo two hours in advance of a winter storm that was forecast to bring 5-7 inches of snow. During the storm I nearly got stuck several times. When I subsequently checked the tires I was shocked to find their tread was below the industry standard for required replacement. I would never drive my own car with tires this worn and certainly didn't expect this from a seemingly reputable company. This is totally unacceptable. I am fortunate that I was not injured as a result of the unsafe condition of the car.