Jasmine Reviewed on Sep 21, 2020, 6:02 PM
At the time of pick up I was told that there were no vehicles available it took up to 45 minutes for me to get a car and I had a tight schedule to keep when I asked to speak with the manager and the manager came and spoke with the associate but she never was willing to speak with me as the customer I was not happy with my experience at thrifty in Memphis
Brad Reviewed on Feb 11, 2020, 6:33 PM
Had to wait almost 2 hours because the vehicle I rented was not there. It also looks like they billed my card the full rate plus the portion car rentals took when I made the reservation. I will advise...
Lakisha Reviewed on Dec 22, 2019, 9:00 PM
I paid online “prepaid” thinking I was getting a better deal than if I paid during pickup, but nope you all got me. I had to pay taxes once I got to pick up. it was cold outside at the Thrifty counter. It wasn’t inside with most of the other rental companies. Then to top it off there was only one person working so I had to wait on her to do it all from renting the car and checking me out and check me back in when I returned!