John Reviewed on Oct 5, 2019, 8:06 PM
They sent me to Avis because no cars were available and no one would answer the walkie talkie. Review below is for Avis staff.
Jayme Reviewed on Oct 2, 2019, 5:58 PM
My experience with this supplier started out well, but went down hill fast. When I picked up my I asked about extending my rental and the agent told me to call in later, instead of extending it right there. Then I spent 2 days trying to call in to extend the rental which I had to speak with the physical rental office rather than the call center......Who BTW seems to be the one answering the phone as I was never able to get a person in the office. Fast forward to my drop off time, I came early to see if we could get the extension. However, the outside attendant simply checked the car in without speaking to us. Long story short, we did not extend but rather went right next door to a competitor. The car was great, the price was fantastic.....But the customer service was lacking, so to me there was ZERO value in this rental.
ceez Reviewed on Sep 23, 2019, 9:24 PM
The process was fast and easy, the customer service agent was very.....nice and helpful.