Dennis-cwdj Reviewed on Apr 2, 2018, 4:33 PM
I went to pick up my Rental from Hertz. The woman agent was a nightmare. I had pre-paid for insurance through carrentals.com but she kept on badgering me to buy the Hertz insurance. I had been told in an email not to buy it, as I was covered by pre-paying the $9 per day. After a few minutes she finally accepted my pre-paid insurance. Then she asked why I am renting a car. Told her my car was in the shop and I need to get around town for up to a week She asked what was wrong with my car. Told her it was a bunch of minor things that were being fixed. She asked me what city was it being repaired in. Then she asked me the name / address of the shop. This was NO business of Hertz or the Rental Agent From H*ll. Where my car is being fixed is absolutely none of her business. Finally got my car and drove away knowing I would never rent from Hertz at this location (Venice, CA) ever again.
Whatdoyouwant Reviewed on Oct 30, 2017, 1:37 AM
The car was not in good shape.Rep said they normally don't rent a car in that shape, but that was all they had. Which was not true.