Helen Reviewed on Dec 17, 2018, 6:04 PM
I rent cars all the times, and this one was the worst one ever. I reserved a van for one day, when I went to pick it up they told me they close on Sundays so they had to charge me for 2 days, I was out of town there was nobody that could drop it off for me, so I had to arrange with my brother to drop it off, I had to call my brother to come to the Hertz office so they can add his name and check his cc so he can drop off my van for me on Monday. Hertz hold me it’s nit their fault that carrental didn’t know they close on Sundays, I called CarRentals they said they can’t help me with anything. So I had to rearrange my plans and pay extra for another day. Plus the worst customer service from the workers at the Hertz location. Never reserving from the site or from Hertz again.
Burt Reviewed on Nov 27, 2018, 6:20 PM
Car was not ready at time that was told to be had to wait for car cleaning and washing
David72 Reviewed on Aug 27, 2018, 9:58 PM
We were missed led found out after we paid that we had to rent extra day because they were closed. An extra expence we did not allow for!! Very disappointed