Dana Reviewed on Jul 8, 2020, 6:44 PM
In these trying times of COVID, the choice to travel is a difficult decision to make. My experience with Enterprise was fabulous from beginning to the end. Reserving the car was easy, customer service at the Sacramento airport was fantastic ( I was even escorted to the car), and the return to Grass Valley was expedient. A+ for this company! I appreciated the placard in the car that stated their efforts to sanitize for our safety.
CA dreamin’ Reviewed on Nov 11, 2019, 2:01 AM
Easy pickup and return. We were pleasantly surprised at the return when they offered to drive us in the car to the terminal so we wouldn’t have to take the shuttle bus. This made things much easier as my husband is disabled and it’s a hassle to deal with luggage and getting on and off the bus. My only complaint is the dark tinting on the rear windows of our Nissan Rogue. I found it very difficult to see out of the rear window, and I think this type of vehicle should not be used as a rental or the customer should be informed first.
Tiffany Reviewed on Oct 13, 2019, 4:29 PM
There was no wait to pick up the vehicle, the car was in great condition, the car drove well and was nice overall. Returning the car took about a minute.