Philip Reviewed on Sep 27, 2019, 4:31 PM
I arrived at SMF Airport at 3:30PM. Took Rental Shuttle to designated pickup point and dialed the number provided in order to make arrangements to be picked up by AVR. I made this call at exactly 4:01PM. Could not get an answer. Finally, decided I would attempt to catch an Uber to get to the location and discovered the location closes at 4PM!! I was shocked. I have never booked with a rental car facility that closed that early in the day. Ended up being without a car on the day of arrival. Next day I took an Uber to pick up my rental car. I rented a car with well over 50k miles on it. Car was generally banged up and in a run-down condition. Renting from this location saved me roughly $130 for my weekly rental and caused some inconveniences along the way. Return was simple and easy.
Alfonso Messina Reviewed on Sep 18, 2019, 4:32 PM
in the web told me that was a airport pick up never pick me up I spend money on an uber ride to return the car they charge me 25 dollars cus I left it in the airport REALLY!!!!
Michael Dodson Reviewed on Sep 4, 2019, 4:36 PM
The van company was great, but having to use Lyft to get to the location from the Sacramento airport was a pain. We had 4 people crammed in a small car with no air conditioning and the guy drove as slow as possible. It was not a pleasant experience. Otherwise, the van rental experience was good.