Bob Reviewed on Jan 27, 2020, 12:42 AM
The airport is under construction so picking up the car was at a remote location, we had to pick up a bus under the cold winter rain
Jimmy Reviewed on Jan 22, 2020, 4:40 PM
I usually rent a car from Budget LGA, which is an easy access with plenty of street parking spaces for my car during rental period. Most process is smooth and quick. My last rental was a bit disappointing. A Dodge Durango was the car I rented. Just a couple of little thing but its negative influence remained till the end. 1) bad odor inside the car - previous users must have been heavy smoker(s). (Isn't it non-smoking inside the rental car? ) The odor was pretty unpleasant 2) window wash water spray was out of order - this was very annoying while driving in a cold and bad weather. It was little snowy/rainy days. Cars around couldn't help splashing to each other, which made my windows get dirty. Imagine that you could do anything to clean out while driving due to the one little broken function. I had to stop often to clean the window. Sometimes a very tiny piece of thorn in your finger nail give you pain to the whole body, ruining the entire day. So far the service from Budget in general has been excellent for me. but I want them to make sure and check the condition of the car that the customer may be appreciate for the service
Christopher Reviewed on Dec 23, 2019, 4:36 PM
My pick-up was fine. But when I arrived at SDF, nobody was there to assist me in my return (it was imperative that I change the payment method upon arrival). Budget at SDF was supposed to remain open for business until 12am. I arrived at 11:32pm to find the counter abandoned, no terminals on and a line of 5 other perturbed customers trying to pick up their vehicles. Ive now called budget’s 800 twice to change my method payment to no avail. I will not use Budget again.