Julie Reviewed on Jun 20, 2019, 4:27 PM
Avis was, as always, prompt and professional. Our vehicle was clean and as ordered and ready when we arrived. The return process was very simple and the employee at the return center was very helpful and friendly.
Julie62 Reviewed on Jun 17, 2019, 5:17 PM
Easy check-in and I got a brand new 2019 Toyota Rav 4 with only 8 miles on it to drive. There is no owners manual in the car so if you have a problem with a feature on the car like not knowing how to get the key out of the ignition (It requires pushing in and turning at the same time) you have to make a call to roadside assistance and listen to all the menu to get to car features. Not exactly an enjoyable experience at the motel after a very late arriving flight. Checking the car back in was not really user friendly as I did not know where to park it and there was no one there to ask or check you out without going inside. The shuttle ride back to the airport departures was very efficient. Overall a pretty good experience.
Mark Reviewed on May 19, 2019, 11:07 PM
After waiting a long time for the bus, I waited almost 30 minutes for a customer service person who wasn't all that friendly. This is a CRAZY place.