George Reviewed on Mar 2, 2019, 5:20 PM
Exceptional transaction! Staff was inviting and highly capable. Rented the car while body work was being done on my car. I rented the car (using my credit card) while the auto dealer determined the logistics on the cost coverage of the paint work. Once they determined that the dealer needed to cover the cost, Enterprise and the dealer made contact with each other on decisions. They communicated with each other and Enterprise communicated with me. It was very easy and efficient.
margaret Reviewed on Oct 29, 2018, 3:22 PM
Overall it was a pleasure to rent a car at this location. Super nice and helpful people.
pab Reviewed on Oct 17, 2018, 7:08 PM
Enterprise was fine, as always, but carrentals.com had the wrong address on the reminder email. I hadn't rented a car from anyone in a while and did not know that they had moved. I therefore showed up where the reminder email told me to report, and I found an empty storefront. Not good, especially because I had a ride there from someone whose time was limited, and we had to schlepp from Haverford Road in Ardmore to Lancaster Ave in Bryn Mawr, which was an unwelcome waste of time. Again, it wasn't Enterprise's fault--carrentals.come needs to update the info on its reminder emails. Would that be too much to ask since Enterprise apparently moved some time ago??