Lucye Reviewed on Mar 27, 2019, 4:20 PM
Alamo gave me excellent service.
Greg Reviewed on Feb 17, 2019, 8:09 PM
Counter agent: friendly and helpful Car: clean Return: quick and courteous
cee Reviewed on Jan 4, 2019, 2:06 AM
I booked a car with Alamo to drive from Monterey to Los Angeles on New Years Day. Unfortunately, when I arrived at the airport, they informed they didn't have a car for me and wouldn't have one for atleast two days. When I spoke to customer service, they insisted there should have been cars available, and finally after hours on the phone and sending me back to the airport twice to pick up a guaranteed car, admit it would be Thursday 9not Tuesday the booking) when there would be a car available. They would not compensate travel to the nearest location available (1.5 hours in SJC) or hotel room, so we ended up paying to have a friend drive us to LA. Won't be using Alamo ever again.