Christina Nyitray Reviewed on Dec 29, 2018, 7:49 PM
This was by far the worst rental car experience with a car rental location ever. No one in front of me in line, no one behind me. The women would not invite me up to the counter. Then a Gold club member from another car rental company came up and she nearly flew off the counter to help him. She directed us to the wrong car in the lot. We had to find our rental by beeping the car. Where on earth was the drop off box for the inspection paperwork? We had to go into short term parking to re-enter the airport to find out and pay for short term parking. I travel all over the US and this spot is by far the worst location I have EVER encountered. I wish I could give negative numbers for sure.
AdventureswithMuhammad Reviewed on Sep 16, 2018, 4:29 PM
Our flight was delayed and the regular counter hours at COS airport closes at 11:45pm. I arrived shortly after midnight and the agent was still there waiting to greet me. They will stay later (he mentioned up until about 1:30am) if necessary to get everyone on the road.
Iansh Reviewed on Sep 5, 2018, 4:14 PM
Great experience, everything went smooth, no drama no hassle at all