RC Reviewed on Jul 18, 2019, 10:02 AM
Please review your pics up locations for Avis in Aqaba. There is no pick up or drop off counter at the airport. There is only ONE location in the whole city and it was in the city center. I had to pay an extra $30 for an unnecessary taxi due to the misleading information on your website.
Eman Reviewed on Aug 31, 2018, 4:28 PM
I booked an SUV and they would not honor my booking and they gave me old compact car instead which was running badly
Ron45 Reviewed on Aug 28, 2018, 10:13 AM
My experience with this supplier was bad. Although I have always dealt with avis, this is the first time I feel scammed. I rented a Hyundai Elantra. The car had many scratches all around. I rented from 22 to 25 Aug and did not notice that the car license expires on the 23rd, till the police stopped me on my way back to the airport and negotiated with me for half an hour. We were on main Amman highway 2hrs away from the city, so I could not wait for Avis to send another car or else I would miss my flight. When I told the man on the counter this, he smirked and said this always happens, don't let them scare you. He then went to check on the car as I stayed on the counter with my luggage and came back with a picture of a key scratch on the car key and charged me 100JOD for repairs. He later made it 60JOD as an apology for the expired license. As I imagine, he takes 100JOD from every scratch, then polishes the car one time with no more than 10JOD. Quite the business man. Wont be dealing with Avis again.