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2 Stations
3620 north main street
Average Pick-Up time: 11-20 minutes
Pjsway Reviewed on Mar 2, 2019, 6:12 PM
As my preferred car rental company, I was pleased as usual
hector#1 Reviewed on Nov 19, 2018, 10:26 PM
i paid for corolla toyota. They bring mi nissan versa. versa is compact and rate is smaller than corolla. corolla is a intermediate car. i paid for best car and bring my less car
Pilar Reviewed on Nov 12, 2018, 3:12 AM
Got there with a reservation and they didn’t have a car.
3880 ne 39th ave ste f
Average Pick-Up time: 31-40 minutes
Mike Reviewed on Jan 4, 2019, 4:20 AM
Vehicle was not ready, phones not answered, vehicle windscreen and side mirrors dirty
Lynn Reviewed on Nov 2, 2018, 8:48 PM
I arrived at this location to pick up my car at 5:45 p.m. There were about 6 customers in line in front of me. The station had 3 computer terminals and only one employee working. This poor girl was doing a fantastic job but due to issues beyond her control she was not able to handle the customers in a timely fashion. She was the only one working at all. She was cleaning cars, running and retrieving cars and working the counter. She stated that this wasn't even her usual shift and she was covering for someone else. It was over 90 minutes for us waiting in line to get our car. This is unacceptable. They have reservations for a reason and should have the correct number of employees working according to the reservation load. This wait was unacceptable and I will be sending an email to the manager of the branch to commend the employee who was working so hard when no one else could bother to show up to work.
We collected 8 reviews in total for all stations in Gainesville, FL, United States of America (GNV-Gainesville Regional) with an average score of 6.0/10.
Please be aware that some of these reviews may have been translated automatically into English.
