Ivan Reviewed on Dec 31, 2019, 10:37 PM
Problems with RentalCars insurance and the company's insurance have blocked a few million pesos from my account. Failure to pay back the deposit is making my holidays miserable, as I cannot use my card. I purchased extra insurance and Avis/Budget did not seem to mind it as they extra charged me for that amount. They were pretty quick to charge but haven't seen my refund. I do not think I will ever puchase extra insurance with CaRentals.com again, as you need to do the job twice with the company...
Eric Reviewed on Apr 1, 2019, 6:18 PM
Persons at the counter, no waiting, one spoke English, reservation ready, paperwork reasonably quick, and detailed check out of vehicle and equipment (spare, jack, extinguisher). Similar upon return.
Grimm-Sommer, Christiane Reviewed on Mar 3, 2019, 12:32 PM
Very helpful by all means and very friendly. We never had such easy procedures. No waitung times at all.