Terrible experience! I waited about an hour for a rental I reserved online. The receptionist claims the car was being detailed. No other customers were present in the lobby besides myself. After about an hour, the receptionist finally said the car was ready. This was terrible customer service.

I was pleasantly surprised of the excellent service and beautiful vehicle - I rented a Chrysler Pacifica and that’s what I got ! Omar the customer service representative was professional polite and very helpful- he was a great multitasker with all the customers