Charlie32Reviewed on Mar 3, 2020, 4:41 PM
The staff at this location was great and the vehicle I got was nice and clean, with very low mileage around 5000. The only draw back about this specific location is that it is located in downtown so the parking lot is in a garage on the 5th floor and the garage itself is very tight driving up and down. You have to pick up the car from the fifth floor and drop it off on the fifth floor.
DianaReviewed on Apr 16, 2019, 7:19 PM
First, at pick up they didn't had my car ready. So they upgraded my rental. I walked around their parking several times and I couldn't find the car. I asked for help, and the car wasn't even ready yet either. They gave it to me all dirty, even with sand inside. Also, the fuel tank was empty, so I needed to get to the nearest gas station after pick up. At return they never gave me any receipt. I haven't even received an email. I've been trying to call them but no answer. I called central offices and they told me ththe location charged me $180 in refueling fees, when I'm not supposed to be charged that, they gave me a car with an empty tank. Honestly, the service here is horrible.
MilmalReviewed on Feb 10, 2019, 7:37 PM
I inadvertently booked for another location and changing to the mia airport location was not only easy but the cost was minimal