First they expected me to have $200. Over my rental which I understand but after I turned in my rental they charged my card a pending amount of $110. I was very upset I would never rent from them again

This was one of the worst experience I've had. Arrived at 10:20am & left with a car at 12:15pm. Disorganized staff. As I was finally being given a set of keys to a mini van, another staff person yanked them away & gave them to another customer. Wound up driving alone to my event & missing the first half.

Great service and help from all the people at that location. Our flight was canceled and we had to drive to Palm Springs. The Hertz employees made our day much more cheerful by giving us a discount on a nicer car and were super helpful.