Yesenia Reviewed on Nov 13, 2019, 5:46 PM

my experience with budget was little disappointment, waiting on line to get the counter was more than 30 mins. although the customer service personal was very nice. once i went up the pick up the vehicle the personal there was very rude and also took more than 30 mins for me to get my vehicle, i asked once of the gentleman there and if vehicle was ready and he answer very rude to wait , i said the lady in counter said it was ready and he answer if don't like to go back down.

Chad Reviewed on Nov 11, 2019, 4:22 PM

The drop off process was harder than it needed to be. Rented two vans and got a quick receipt for one but for the other I had to go down to the pickup counter and wait in line for the second receipt. No one explained why I needed to go back to get second receipt.

Jason ngo Reviewed on Apr 2, 2019, 4:29 PM

I came in with a reservation of a minivan but we saw a Cadillac suv and the staff helped us traded the 2 vehicles. We like the services and the friendly staffs of enterprise.

Tom Higginson Reviewed on Mar 26, 2019, 7:22 PM

Great service by all involved!!! Left sports bag in the back got a call from an Amanda in the afternoon to let me know she’s got it. Very happy just wish they could have extended it at the same price for one more day but they wanted to much. The wife and I didn’t get a chance to do anything as the grandkid had a tournament out of town but at least I tried lol.

dj Reviewed on Apr 30, 2019, 7:41 PM

Good experience with Alamo - great customer service and easy pick up & drop off procedure.

soon Reviewed on Apr 30, 2019, 6:18 PM

Encourage too many explanations and choices. The car I reserved always changes.