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Best rated stations in Nouvelle-Aquitaine, France

110013 logo

121 Avenue Gambetta

Average pickup time: 0-10 minutes.
7.3 out of 10 (6 Reviews)
Friendliness
9.7 /10
Friendliness 97%
Cleanliness
7.7 /10
Cleanliness 77%
Pickup time
8.3 /10
Pickup time 83%
Overall value
7.7 /10
Overall value 77%
4 out of 5
suzukieReviewed on Jul 23, 2020, 10:03 AM
Return "presumed suspect". Another return employee, who did not respond to my request. Maybe she thought I was playing the diversion.
3 out of 5
OlivierReviewed on Oct 25, 2019, 9:54 AM
The staff was very friendly. I am less satisfied with the rental price for a day with an '' eco '' vehicle. But the most surprising: if we return the car after the closing time of the agency (18h), we pay € 16.5 extra ... I've never seen that, and we wonder why ?
1 out of 5
OlivierReviewed on Sep 3, 2019, 7:02 AM
Why accept a payment with a credit card that you do not accept when recovering the vehicle.
113546 logo

Somelac 45 Ave Du General

Average pickup time: 0-10 minutes.
7.3 out of 10 (3 Reviews)
Friendliness
10 /10
Friendliness 100%
Cleanliness
10 /10
Cleanliness 100%
Pickup time
10 /10
Pickup time 100%
Overall value
9 /10
Overall value 90%
5 out of 5
YayarouReviewed on Mar 11, 2019, 11:09 AM
Until then everything went well We left the vehicle in perfect condition in front of the store Sunday night I hope it was in good condition this morning!
1 out of 5
Ch92Reviewed on Jan 24, 2019, 9:36 PM
I had to pay extra for the return of the vehicle outside the opening hours, even though it is foreseen in the pre-payment.
112940 logo

8 Avenue Du Grand Basque

Average pickup time: 0-10 minutes.
6 out of 10 (2 Reviews)
Friendliness
10 /10
Friendliness 100%
Cleanliness
6 /10
Cleanliness 60%
Pickup time
6 /10
Pickup time 60%
Overall value
6 /10
Overall value 60%
1 out of 5
LaurentReviewed on Sep 15, 2019, 7:42 PM
I booked, via the website AUTOESCAPE, a vehicle from September 7 to 14, 2019 at the agency Hertz Bayonne (avenue du grand Basque). When I went to the agency on September 7, I was told that the rental had been canceled and that I could not rent a car. I had to rent a car from another rental company (AVIS) with additional fees. Fortunately, the HERTZ staff helped me and allowed me to find another vehicle.
87680 logo

22 Ave Gambetta

Average pickup time: 0-10 minutes.
6 out of 10 (3 Reviews)
Friendliness
8.7 /10
Friendliness 87%
Cleanliness
6.7 /10
Cleanliness 67%
Pickup time
9.3 /10
Pickup time 93%
Overall value
6 /10
Overall value 60%
3 out of 5
XanatReviewed on Aug 25, 2019, 10:12 PM
Good reception to support and restitution. The full was not complete at first. The needle of the gauge tutoyait the "full" but after only 30 km the gauge indicated 7/8. Dirty car outside, but information and excuses to take charge. Overall good performance.
4 out of 5
joclemReviewed on Apr 25, 2019, 12:02 PM
I regularly take a rental vehicle at Avis, I am satisfied, however, it would have been more correct to report by mail, phone your loyal customers (s) that your office is. more on the same place, I think of people with disabilities, elderly, and / or loaded luggage that unnecessarily 300 meters for nothing, and it's been three months since you moved ... it's called com and respect . In addition, it would be useful to make an attractive price for those who take a vehicle to do qq kms during a stay. Thank you
2 out of 5
CathédraleReviewed on Mar 1, 2019, 10:00 AM
The address of Angouleme station is false on the documents and the site AVIS.FR No access to my bill 46 hours after return. Website confused, making the search for its reservation / invoice difficult On the different documents the same number bears different names.
112721 logo

7 Boulevard Mestrezat

Average pickup time: 11-20 minutes.
5.7 out of 10 (413 Reviews)
Friendliness
6.6 /10
Friendliness 66%
Cleanliness
7.5 /10
Cleanliness 75%
Pickup time
7.7 /10
Pickup time 77%
Overall value
6.4 /10
Overall value 64%
5 out of 5
faby47Reviewed on Feb 5, 2019, 5:23 PM
my experience with this excellent service provider
3 out of 5
MinaRamirezReviewed on Jul 24, 2018, 3:16 PM
Customer service was great but it took a few hours to get a rental because deposit policies changed. They were on the counter but not updated when I reserved. I had my kids with me and only brought 1 card with ID on the trip to not lose anything and it happened that the deposit amount was higher than the card I brought so I had to do cash which was $400 taken away from trip money I couldn’t use.
1 out of 5
DanyKappReviewed on Jul 6, 2018, 3:42 PM
The desk clerk sold insurance with a heavy handed approach, made false statements, and clearly assumed I didn't understand how insurance worked. I watched other employees use the same tactics on customers while waiting in line.

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