Laurent Reviewed on Sep 15, 2019, 7:42 PM
I booked, via the website AUTOESCAPE, a vehicle from September 7 to 14, 2019 at the agency Hertz Bayonne (avenue du grand Basque). When I went to the agency on September 7, I was told that the rental had been canceled and that I could not rent a car. I had to rent a car from another rental company (AVIS) with additional fees. Fortunately, the HERTZ staff helped me and allowed me to find another vehicle.