Very positive overall experience- very friendly staff, quick checkout and return. Would recommend!

Budget rental car is a rental car I trust and will continue to do business with them.

It took longer to get thr car than to check it out

I was very disappointed I took bus to Alamo office one hour ride and they had NO available cars. I waited for 2 hours.

Our experience with Alamo was very good; they gave us extension & person was quite pleasant.

I had to travel 20 miles to pick car and specifically put I want to drop off at airport. I arrived at the airport and went to car rental return and to find out this rental car company does not have a drop off area and they are not in the airport. This was very disappointed. I wish i know this before had and even at booking and pickup. Yes, there is an address for drop off but not on airport in side airport. A gently remainder would have been nice. Wasted 30 min in dropping off car and getting back to terminal to bu rushing through security..

No one at the counter for about the first 5 minutes I came in the door. Returned the car 2 days early but no credit for the early return because I prepaid????? Why!

I was supposed to pick up my car on last Sunday, then I git call from a very noxious and rude her name was Heather, guess she was a manager, telling me at At 10 in the morning that they don’t have any cars yet , I kind of got really upset I said I was supposed to get a car today I had made my reservation what am I supposed to do she tells me exactly this way will sir this is the way it is and there’s nothing I can do for you I said then why did you guys allow the reservation goes through, she asked me to call her back by noon so I called her at 12 o’clock noon time then she tells me oh we don’t have any cars yet could you give us a call within 45 minutes so I called her on the at 12:50 in the afternoon on Sunday, someone else answered the phone I asked for her and I was told that she’s busy with other customers and then I was told that if I can get that within three minutes that I might have a car otherwise they close at 1 o’clock. I don’t really upset I said why are you guys doing this I was supposed to have a car on Sunday today you guys don’t have any cars here and now you’re asking me if I can get there in three minutes what do you think I am superman and then she showed me if I come back tomorrow morning I can have a car. So I went there at eight in the morning to pick up my car I had to wait over an hour and 20 minutes to get a car because they didn’t have enough cars for the customers. I had reserved and used their cars from that location several times but this time it was really bad especially that lady really rude and obnoxious.

Reserved a van and the first one they gave us the door didn’t open. Had to switch out the van for a different van and that one was filthy! Upon returning the vehicle and complaining they used a discount.

Great overall experience had the vehicle I ordered smooth pickup. D drop off very friendly

I changed car twice and the car smelled like cigarettes

My experience for first time with Avis good but the car was no good very hard to control especially when it hits a bump or a pothole

The place was closed when I got there to pick up my full size car that I made reservations for. I had to wait over 30 minuets before someone came to open the place. There were now 7-10 people waiting to either return their cars or to pick up their rental car. They did not have a full size car for me. They wanted to give me an Altima which was not sufficient for my needs with 4 people & luggage. They ended up giving me a GMC Terrain & charging me an extra $75. I left the place over an hour later very annoyed & then while driving I discovered 3 tires very over inflated (53) & 1 tire with a slow leak (25). I had to take care of this problem