KamyabReviewed on Oct 8, 2020, 4:35 PM
I was supposed to pick up my car on last Sunday, then I git call from a very noxious and rude her name was Heather, guess she was a manager, telling me at At 10 in the morning that they don’t have any cars yet , I kind of got really upset I said I was supposed to get a car today I had made my reservation what am I supposed to do she tells me exactly this way will sir this is the way it is and there’s nothing I can do for you I said then why did you guys allow the reservation goes through, she asked me to call her back by noon so I called her at 12 o’clock noon time then she tells me oh we don’t have any cars yet could you give us a call within 45 minutes so I called her on the at 12:50 in the afternoon on Sunday, someone else answered the phone I asked for her and I was told that she’s busy with other customers and then I was told that if I can get that within three minutes that I might have a car otherwise they close at 1 o’clock. I don’t really upset I said why are you guys doing this I was supposed to have a car on Sunday today you guys don’t have any cars here and now you’re asking me if I can get there in three minutes what do you think I am superman and then she showed me if I come back tomorrow morning I can have a car. So I went there at eight in the morning to pick up my car I had to wait over an hour and 20 minutes to get a car because they didn’t have enough cars for the customers.
I had reserved and used their cars from that location several times but this time it was really bad especially that lady really rude and obnoxious.
CindyReviewed on Jan 7, 2019, 5:30 PM
Reserved a van and the first one they gave us the door didn’t open. Had to switch out the van for a different van and that one was filthy! Upon returning the vehicle and complaining they used a discount.
MikeReviewed on Dec 28, 2018, 6:31 PM
Great overall experience had the vehicle I ordered smooth pickup. D drop off very friendly