Shuttle service from cruise port to Alamo was a breeze. Once inside the staff are fantastic even ask if you had an Excellent Experience when paper work is finished. They really care and take great pride and lengths to give Great Customer Service I will definitely rent from Alamo again!

After a bad experience with Easirent, this was a breath of fresh air. Wonderful, warm and friendly agent by the name of Love took care of us. Fast processing, clean car, and away we went. No hassle. Our pickup location was on Eller Drive, not in terminal. Return to the airport was super easy!!

Pickup was delayed due to Christmas heat but was compensated with the car upgrade, gps free of charge and refuel covering.

I rented a 2020 Mustang Convertible. It was filthy inside, the windows would not close all the way and rain got in, the car has 2 big dents and the tank showed 50% full but they marked it as full. Let's take a little pride in our work.

Right from picking up the car to returning it I was very pleased with the service and how little time it took to complete both trans actions. I will definitely rent from them on my next trip.

Wait was so long. Took almost an hour to get the car including standing in line, at the counter, getting the car, etc. Staff not at the counter not very pleasant or friendly. Looked annoyed to work there. Also car was not in the right location as indicated by the pick up slip. Had to search for it using the car key. Car was in good condition and was very comfortable to drive. Everything worked great and no issues at all with the car itself. Checking the car back in was also a bit of an issue. Three parking garages on the same street and did not know which one was the right one to return to. Other than that staff at check in counter in Miami was exceptionally nice and friendly.

The price was great but you did have to take a bus and then a shuttle to get to the place. The employee we worked with really seemed like she hated her job. Our car was clean and ready after we got checked in.

The car I had requested was not available. The one I got was full of scratches. The agent was very pushy about selling extra insurance and toll fee package.

The information on their site indicates that they are located in Cypress Rental Center. No true. They are in downtown Ft. Lauderdale.