The service was friendly and satisfying. Every thing went well.

I was a bit upset that my vehicle was not ready at the pick-up time of 12pm as scheduled. I was advised I need to wait to have the vehicle cleaned and touched up before I could get the car. Manager Quinn - recognized that I was waiting for a bit and asked if there was anything going on. I'm like when I walked in there was no other customers ahead of me. 3 others walked in after me. One lady had to add or extend her coverage on her current rental. Another gentleman had a return/drop off. the third may have came in earlier and had to come back to pick-up after. All 3 departed before I did. @ 12:40pm I left w/ my rental. Quinn - advised me that I did not have to re-fuel upon my return. had it not been for the management and inquiry of my status, this would have been a 1 or 2 star rating. I initially came here for the price, despite passing another HERTZ miles closer to my home.