TieraReviewed on May 6, 2020, 4:30 PM
I had a reservation at a different location so I had to find a different location across town but instead of getting the vechile that I reserved they didn't have and tried to down grade me to a compact car and charge me more for a SUV. That car was dirty on the outside and the inside as well. Had to call roadside to get a clean full size vechile and the location wouldn't change my price back to the 67$ and still charged me the SUV price.
Aneka grandisonReviewed on Dec 14, 2018, 9:47 PM
When I went to pick up my car the agent told me that they did not have any cars for rental. I had to find another hertz to pick up a car from. The young lady was not very helpful. No one call me in advance to tell me.